...

General conditions

ARTICLE 1. | DEFINITIONS

  • Braaimaster: the user of these general conditions, located in Bergen, registered in the Commercial Register under Chamber of Commerce number 58253491.
  • Distance agreement: an agreement under which, within the framework of a system organized by Braaimaster for the distance selling of products up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication.
  • Agreement: the distance contract concluded between the buyer and Braaimaster.
  • Consumer: a natural person, not acting in the exercise of a profession or business.
  • Buyer: the consumer, or the natural or legal person, acting in the exercise of a profession or business, with whom Braaimaster has entered into an agreement.
  • Right of withdrawal: the possibility offered to the consumer to dissolve the contract within fourteen days of receiving the products ordered.
  • Website: the website of Braaimaster on which the agreement is made: www.braaimaster.nl.

ARTICLE 2. | GENERAL PROVISIONS

  • These general terms and conditions apply to every offer and every agreement concluded between Braaimaster and the buyer.
  • Before the agreement is concluded, the text of these general terms and conditions will be made available to the buyer in such a way that it can be easily stored by the buyer on a durable data carrier. If under circumstances this is reasonably impossible, before the agreement is concluded, it will be indicated where the general terms and conditions can be inspected electronically and that they will be sent electronically or otherwise free of charge at the buyer's request.
  • Destruction or nullity of one or more of these provisions shall not affect the validity of the remaining provisions. In such a case, the parties are obliged to enter into mutual consultation in order to reach a replacement arrangement in respect of the affected provision. The purpose and purport of the original provision will be taken into account as far as possible.

ARTICLE 3. | OFFER AND FORMATION OF THE AGREEMENT

  • Any special conditions under which a product is offered are expressly stated in the offer.
  • Images and other data displayed on the website provide a true representation or as complete and accurate a description as possible of the products offered. The description is sufficiently detailed to enable a proper assessment of the offer.
  • Properties of products to be delivered stated in the offer may deviate from what is actually delivered on minor points. As minor points are considered: all minor deviations in data concerning color, size, weights and other properties of the products. The presence of such minor deviations shall not provide the Buyer with any grounds to suspend its obligations under the agreement, to dissolve it in whole or in part, or to claim damages.
  • Obvious mistakes and errors in the offer do not bind Braaimaster.
  • The agreement is concluded when the offer accepted by the buyer is confirmed by Braaimaster without delay electronically and the buyer complies with the conditions set forth in the offer.
  • Confirmation sent electronically by Braaimaster is deemed to be received at the time the confirmation is sent by Braaimaster.

ARTICLE 4. | RIGHT OF WITHDRAWAL

  • The agreement between the consumer and Braaimaster can be dissolved by the consumer, for fourteen days after receipt of the products, without giving reasons.
  • The consumer who makes use of the right of withdrawal may dissolve the agreement in accordance with the instructions provided by Braaimaster, or by means of another unambiguous statement to that effect. As soon as possible after Braaimaster has been informed of the consumer's intention to dissolve the agreement and if the conditions of this article have been met, Braaimaster will confirm dissolution in writing or electronically.
  • During the period referred to in paragraph 1, the consumer should handle the product and its packaging with care. The consumer will only unpack and use the product to the extent necessary to assess whether he wishes to keep the product. If the consumer exercises the right of withdrawal, he will return the product undamaged and with all delivered accessories and - as far as reasonably possible - in its original condition and packaging to Braaimaster.
  • Returns must be made within fourteen days after the dissolution of the agreement has been confirmed by Braaimaster.
  • If the consumer exercises the right of withdrawal, the cost of returning the products will be borne by the consumer.
  • The consumer, who exercises the right of withdrawal, will receive back the payment already made by him as soon as possible, but no later than fourteen days after the dissolution of the agreement.

ARTICLE 5. | PRICES AND PAYMENTS

  • Before concluding the contract, the total price of the products to be delivered shall be stated, including VAT and all other costs.
  • During the validity period stated in the offer, the prices of the products offered will not be increased, except for price changes due to changes in VAT rates.
  • Rates listed on the website do not include delivery charges. The amount of the delivery costs is explicitly stated in the offer.
  • The buyer cannot assert any rights regarding the execution of the order if the advance payment has not yet been made.
  • Any inaccuracy or incompleteness in payment information provided by the buyer should be brought to Braaimaster's attention without delay.

ARTICLE 6. | EXECUTION AND DELIVERY

  • Unless expressly agreed otherwise, delivery of the ordered products shall take place at the delivery address provided by the buyer.
  • Braaimaster will take the utmost care in the execution and delivery of the order.
  • Braaimaster is only obliged to execute the order if the conditions stated in the offer are met.
  • Braaimaster will carry out accepted orders with due speed. Delivery periods mentioned in the offer will be observed as much as possible. Mentioned delivery periods are never fatal periods. Braaimaster will inform the purchaser in good time of a delayed delivery, whereby an adjusted delivery date will be notified.
  • Braaimaster reserves the right to make the delivery in parts.
  • Risk of loss of and damage to the products passes to the buyer at the time the products are received by or on behalf of the buyer.

ARTICLE 7. | CONFORMITY AND WARRANTY

  • Subject to the provisions of paragraph 2, Braaimaster warrants that the delivered products have no defects and that the products comply with the specifications applicable to them and issued by the supplier.
  • The warranty provided by Braaimaster on products is always limited to the manufacturer's warranty given on products by the supplier, which is always transferred to the buyer.
  • The provisions of this article do not affect the legal rights of consumers.
  • Any claim of the buyer under this article shall lapse if the defect of the item is the result of an external cause and/or is not attributable to Braaimaster. This includes, non-exhaustively, defects as a result of accidents, damage, short circuit, improper use, incorrect application, failure to maintain or cause to be maintained competently and regularly, making changes to the products - including repairs not carried out with the consent of Braaimaster.
  • Without the consent of Braaimaster, the purchaser is never entitled to return the delivered products. If Braaimaster grants the permission referred to here, the products must be returned within a reasonable period of time. If the return does not take place within a reasonable time, all possible rights of the buyer will lapse.
  • If investigation costs are incurred in determining a defect on the basis of which warranty or the buyer's claim as referred to in paragraph 4 is excluded, these costs shall be borne by the buyer. Braaimaster endeavors to notify the buyer in advance. The absence of such notification does not affect the purchaser's obligation to pay these costs.

ARTICLE 8. | LIABILITY

  • Except for intent or deliberate recklessness, Braaimaster bears no liability for damage resulting from the use of the products supplied by it.
  • In particular, Braaimaster accepts no liability for damage that could have been avoided if the purchaser had properly followed the supplied or otherwise provided (user) instructions by Braaimaster or its suppliers, or had otherwise acted in accordance with the reasonably required standards of care.
  • Braaimaster is not liable for damage resulting from a defect in the delivered item for which the producer of the delivered item is liable under Section 3 of Title 3 of Book 6 of the Civil Code ("product liability").
  • Without prejudice to the provisions of the remainder of this article, Braaimaster is never liable for consequential damage, including loss of profit, losses suffered and damage as a result of business interruption. If, despite the provisions of these general terms and conditions, Braaimaster is still liable, only direct damage qualifies for compensation. Direct damage is exclusively understood to mean:
  • Without prejudice to the provisions of the rest of these general terms and conditions, Braaimaster's liability is at all times limited to three times the purchase price of the order, or at least to that part of the order to which the liability relates.
  • All claims and defenses against Braaimaster shall expire after one year.
  • Except in the case of intent or deliberate recklessness on the part of Braaimaster, the purchaser shall indemnify Braaimaster against all claims by third parties, for whatever reason, in respect of compensation for damage, costs or interest arising from the use of the products supplied by Braaimaster.
  • the reasonable costs to determine the cause and extent of the damage, insofar as the determination relates to damage within the meaning of these conditions;
  • any reasonable costs incurred to make the defective performance of Braaimaster conform to the agreement, insofar as they can be attributed to Braaimaster;
  • reasonable costs incurred to prevent or limit damage, insofar as the buyer demonstrates that these costs have resulted in limiting direct damage as referred to in these general terms and conditions.

ARTICLE 9. | COMPLAINTS

  • Complaints about the performance of the agreement must be submitted to Braaimaster in writing or electronically within a reasonable time after the buyer has discovered the defects, fully and clearly described.
  • Complaints submitted to Braaimaster will be answered within a period of fourteen days from their receipt.
  • If a complaint requires a longer processing time, a reply with an acknowledgment of receipt and an indication of when the buyer can expect a more detailed response will be provided within the fourteen-day period.

ARTICLE 10. | FINAL PROVISIONS

  • Each agreement is governed exclusively by Dutch law.
  • The parties will only resort to the courts after making the best efforts to settle the dispute by mutual agreement.
  • Unless otherwise required by law, only the court within the district of Braaimaster's place of business has jurisdiction over disputes.

Become a Braaimaster!

Sign up for the newsletter and become a Braaimaster! Stay informed about our latest products and get inspired by the most delicious recipes.

Seraphinite AcceleratorOptimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.